Why work with AIM Facility
Clear communication, transparent management and quality control on every job.

Communication and control
Single point of contact
We assign you a Key Account Manager with a dedicated team to manage your brand, your way. Fast, simple requests through our online platform, email, your manager or the 24/7 emergency line.
Link between premises and headquarters
We exist to make our clients' lives easier. Premises- and brand-oriented approach: we understand your needs and act diligently to deliver fast, effective solutions.
Procedures and protocols
We guarantee rigorous compliance with the procedures and protocols required to deliver the intended service experience.

Management, reporting and savings
Online platform
Quickly access every intervention and the status of your premises: work reports, photos and quotes. Always informed.
Dashboards & KPIs
Visit reports always available for transparent management of costs and interventions.
Cost optimisation
Free initial audit for more effective preventive maintenance, which means fewer corrective jobs later.

Quality and peace of mind
Health & safety management
We take care of everything, from document control to permit management with shopping centres.
We never fail
We come back to the problem until it is solved. With our quality control system no incident slips through.
Quality Control
An internal audit team surveys every visit to guarantee the satisfaction of our end client: the premises.