What sets us apart

Why work with AIM Facility

Clear communication, transparent management and quality control on every job.

Key Account Manager atendiendo a un cliente por teléfono

Communication and control

  • Single point of contact

    We assign you a Key Account Manager with a dedicated team to manage your brand, your way. Fast, simple requests through our online platform, email, your manager or the 24/7 emergency line.

  • Link between premises and headquarters

    We exist to make our clients' lives easier. Premises- and brand-oriented approach: we understand your needs and act diligently to deliver fast, effective solutions.

  • Procedures and protocols

    We guarantee rigorous compliance with the procedures and protocols required to deliver the intended service experience.

Consulta de reportes en una tableta

Management, reporting and savings

  • Online platform

    Quickly access every intervention and the status of your premises: work reports, photos and quotes. Always informed.

  • Dashboards & KPIs

    Visit reports always available for transparent management of costs and interventions.

  • Cost optimisation

    Free initial audit for more effective preventive maintenance, which means fewer corrective jobs later.

Cliente tranquilo en su oficina

Quality and peace of mind

  • Health & safety management

    We take care of everything, from document control to permit management with shopping centres.

  • We never fail

    We come back to the problem until it is solved. With our quality control system no incident slips through.

  • Quality Control

    An internal audit team surveys every visit to guarantee the satisfaction of our end client: the premises.

Shall we talk about your maintenance?

Get in touch!